30-Day Money-Back Guarantee for Your Peace of Mind
At Youmans Tractor Sales, we stand by the quality and reliability of our heavy equipment. We understand that purchasing heavy machinery is a significant investment, and we want you to feel confident in your decision. That’s why we offer a comprehensive 30-day money-back guarantee on all our equipment.
How Our Buy-Back Program Works
Purchase Your Equipment: Select the perfect heavy equipment from our extensive inventory, and complete your purchase with confidence.
Use and Evaluate: Put your new equipment to the test. Use it in real-world conditions to ensure it meets your needs and expectations.
Decide with Confidence: If, for any reason, you’re not completely satisfied with your purchase, you have 30 days to decide if you want to keep it or return it.
Return Process: If you choose to return the equipment, simply contact our customer service team. We’ll guide you through the return process and arrange for the equipment to be picked up.
Receive Your Refund: Once we receive the equipment and verify its condition, we will process your refund promptly.
Program Benefits
Risk-Free Purchase:Our 30-day money-back guarantee allows you to make your purchase with complete peace of mind.
Full Refund: Receive a full refund if the equipment does not meet your expectations within the 30-day period.
Simple Return Process: Our hassle-free return process ensures a smooth and straightforward experience.
Eligibility and Conditions
30-Day Period: The buy-back guarantee is valid for 30 days from the date of delivery.
Condition of Equipment: Equipment must be returned in the same condition as it was received, with no significant wear or damage.
Return Authorization: Prior to returning the equipment, you must obtain a return authorization from our customer service team.
Frequently Asked Questions
Q: What types of equipment are eligible for the buy-back program? A: All heavy equipment purchased from Youmans Tractor Sales is eligible for the 30-day money-back guarantee.
Q: How do I initiate a return? A: Contact our customer service team at (478) 606-7070 or [email protected] within 30 days of delivery to initiate the return process.
Q: Will I be responsible for return shipping costs? A: In most cases, the customer is responsible for return shipping costs. However, specific terms may vary, so please discuss with our customer service team.
Q: How long does it take to receive my refund? A: Once the equipment is returned and inspected, we will process your refund promptly. The exact timing may vary depending on your payment method and financial institution.
Q: Can I exchange the equipment instead of getting a refund? A: Yes, if you prefer to exchange your equipment for a different model, we can facilitate that as well. Please contact our customer service team to discuss your options.
Contact Us
For more information about our buy-back program or to initiate a return, please contact us!